One inbox, monitored on working days: support@bookplayapp.com. Pick the closest option below and it will open a message with the right subject line already filled in, which gets you a faster answer.
Help with the app
Bookings, open matches, coaching requests, tournaments, levels, a score you cannot get confirmed, or something that looks broken. Tell us your registered email, your phone model and what you were doing when it went wrong.
Email supportYour data
Ask for a copy of your data, have something corrected, or object to how we use it. Write from the address registered to your account and we will answer within 30 days. To delete your account yourself, follow the deletion steps.
Send a data requestList your venue
Clubs, court and pitch owners: tell us the venue name, city, which sports and how many courts, and we will set you up with the web admin panel so you control your own hours, prices and availability.
List a venueApply as a coach
Send your sports, the levels you teach, your city and service area, and your certifications. We review the documents before your profile goes live with the verified badge.
Apply as a coachReport a player or a problem
Harassment, abusive messages, faked scores, repeated no-shows or anything that felt unsafe. Reporting in the app attaches the match and the chat automatically, which helps — but you can always write to us instead.
Report to usPress, partnerships, everything else
Media requests, sponsorship, tournament partnerships, or an idea you want to put in front of us. A line about who you are and what you are after is enough to start.
Get in touchResponse times
- App support and safety reports: within 1–2 working days. Safety reports are looked at first.
- Data and deletion requests: within 30 days, usually much sooner.
- Venue and coach applications: within 3 working days.
Company details
| Legal entity | Enigma Apps |
|---|---|
| Registered address | A. Aliyev street, house 26, apt 1004, Baku, Azerbaijan |
| support@bookplayapp.com | |
| Website | bookplayapp.com |
Need to close your account?
You do not have to email us. It takes four taps in the app, and the full walkthrough — including what is deleted and what is kept — is on one page.